Frequently Asked Questions
Everything you need to know about Yale's premium security solutions.
Does Yale India provide professional installation for digital locks?
Yes, we offer professional installation services across major cities in India. Once your order is delivered, you can schedule an appointment through our dedicated service helpline.
What is the warranty period for Yale products?
Most Yale products come with a standard 1 to 2-year warranty covering manufacturing defects. Specific warranty terms vary by product category, such as digital locks, safes, or hardware.
How long does shipping take within India?
Orders are typically processed within 24-48 hours. Delivery usually takes 3-5 business days for metro cities and up to 7-10 business days for other regions.
Are Yale digital locks compatible with standard Indian doors?
Yale digital locks are designed to fit most standard wooden doors with a thickness ranging from 35mm to 60mm. We recommend checking the specific product specifications before purchase.
What happens if the battery of my digital lock dies?
All Yale digital locks feature a low-battery alert. In case the battery dies completely, you can use a 9V emergency battery or a mechanical override key to gain access.
What is your return policy for home security products?
We accept returns within 7 days of delivery for products that are unused, in their original packaging, and have not been installed. Customized or installed products are not eligible for return.